Basic Package includes
Essential Package includes
Challenger Package includes
What to expect:
Accommodation at The Hotel Santa Catalina (5 Star Hotel):
A nice place to stroll is Puerto de las Nieves in the coastal area. Also the best area to swim in the clean waters of the Atlantic to see Dedo de Dios (God’s Finger) a rock formation reaching out of the sea and a place at sunset to catch the majestic sights of the mountain of Teide.
Here you have truly found the interior of the island. Here you find the symbol of Gran Canaria. The Roque Nublo an 80 meter rock formation sits 1,800 meters above sea level as if it were guarding the island. Walking to the Roque Nublo takes place in about 2 hrs both ways. Anyone can do it and everyone enjoys it because at the end there are undeniable views. If you are afraid of heights … tread lightly on this trip. The Roque Nublo shows you just what makes Gran Canaria such a desirable and beautiful island. On a really clear day you can see Teide, Spain’s highest point.
Costa del Tennis is an outbound Tour Operator licensed as CostaSport, LLC. (#27-2931449) operated in Spain by Janaina Pascual Fernández DNI 78523866A. "You" includes not only the person who is effecting the booking or who is communicating with Costa del Tennis, but also to all persons on whose behalf that person purports to act. By purporting to act for others, that person is stating that he has the authority to bind such other people, and will be accountable to them.
The following Terms and Conditions apply to all bookings by you with Costa del Tennis, and to all communications between you and Costa del Tennis. They are intended to define the rights and obligations of each party, and cannot be amended or waived except in writing, signed by all affected parties.
Prices, Reservations & Payment
To reserve a package (or any other service provide by Costa del Tennis), it is required a deposit of 300€ per person or 20% of your trip. 60 days prior to departure the balance of your payment is due in full. For confirmation of your reservation by Costa del Tennis it is required that you complete, sign and return your Traveler information Form, and also Acknowledgement of Risk, Release and Indemnity 15 days prior to receipt of your confirmation package. Individual travelers who wish to ensure that they have private rooms throughout the trip will be charged a single supplement.
Canceling a Trip
The fees for cancelling your reservation are as follows:
Days prior to trip fee per person
Costa del Tennis Cancellation Policy
Costa del Tennis reserves the right to cancel and/or modify the components of, and/or the scheduling for any Costa de Tennis package at any time for any reason. C Examples of such situations are as follows, but not limited to: too few participants, or if the quality of the trip or the safety of travelers is judged to be compromised. Costa del Tennis gives notice that we cannot be responsible for any disruption of travel and/or unrest, labor problems, mechanical or construction difficulties, climatic aberrations, acts of nature, war, diseases, or any other circumstances beyond its control. In such a case, refund of payments received by Costa del Tennis shall constitute full settlement. Costa del Tennis cannot assume responsibility for any loss incurred on account of non-refundable air or other tickets, or service fees.
Travel Insurance is designed to protect your travel investment, cover unforeseen emergency medical and other expenses, and provide peace of mind. Costa del Tennis strongly advises that you review your personal insurance and your health insurance to ensure you have coverage appropriate to meet your needs. For example, coverage for trip cancellation or interruption, emergency, medical expenses for illness or injury, travel delays, lost or damaged baggage, emergency assistance services. Costa del Tennis is not liable for additional expenses a guest may incur as a result of a late start and/or late return due to natural disasters, weather, traffic, or any other delays due to circumstances beyond the control of Costa del Tennis. Costa del Tennis is not liable for additional expenses not specified as included in the trip cost.
Eligibility, Health and Well Being
Costa del Tennis requires that travelers be at least 18 years of age on all vacation trips. By sending a deposit toward your package purchase and returning the Traveler Information Form to Costa del Tennis, you certify that you do not have any physical condition or disability that would create a hazard for you or other travelers. Please consult your doctor. If you have any physical or mental disability that may limit your ability to fully participate, please consult Costa del Tennis. Costa del Tennis may require a medical certificate prior to confirming the booking of your trip.
Travel Documents and Passport Requirements
While every effort is made to provide accurate information, visa and passport requirements are constantly changing and there may be a delay before we are advised of such changes. Although Costa del Tennis endeavors to provide you with accurate information about these requirements we recommend this information be confirmed by the traveler to verify that he /she has the appropriate travel documents. Costa del Tennis does not warrant any visa or passport information that it provides, and you use and rely on it at your own discretion. Costa del Tennis cannot be liable for any expenses or costs arising from a traveler being prohibited from entering a country we visit on a trip, or travel through (whether scheduled or not).
Costa del Tennis may recommend the services of other support services in response to requests made by travelers for services outside of the scope of Costa del Tennis Packages. Costa del tennis does not own or operate any of these firms; therefore, shall not be liable for any intentional or careless actions or omissions on part of such independent service companies, which result in any loss, damage, delay or injury to you or your travel companions or group members. Although Costa del Tennis endeavors to recommend only companies that provide the highest levels of service, and work closely with them to try and obtain special treatment for Costa del Tennis travelers, Costa del Tennis cannot guarantee the existence or the quality of services provided by these third party service providers. Costa del tennis cannot be liable for any expenses or costs arising from any services, or lack thereof, provided by recommended companies.
The term Costa del Tennis in this brochure refers to CostaSport, LLC, a Delaware corporation.
All Costa del Tennis packages are intentionally designed to take clients “on a unique tennis vacation experience” to destinations where facilities, infrastructure, safety and other standards may be different from those in a traveler’s home country. Packages involves physical activity that can be demanding, depending on the condition of the traveler, and the risk of serious personal injury, including permanent disability and death from accident, illness or the actions or negligence of other persons. There are other risks associated with the packages, such as theft or loss of or damage to property. Some of the services provided in connection with the package, including lodging, transportation, food service and tennis activities are obtained from independent suppliers over whom Costa del Tennis has no control, for whose acts or omissions it is not liable.
Costa del Tennis strives to provide to its passengers a memorable and problem-free experience. On occasion, despite these efforts, an issue does arise. Sometimes, the issue concerns Costa del tennis, but more frequently it will involve a supplier. Regardless of the source and nature of the issue, Costa del Tennis requires that you:
a) Advise Costa del Tennis of the issue, as soon as practical, providing as many details as possible in the circumstances,
b) Provide a more written outline of the relevant facts and of your requested action, no later than fourteen (14) days following the end of the trip in question,
c) Engage in oral and/or written discussions with Costa del Tennis, for at least thirty (30) days following Costa del Tennis’s acknowledgment of receipt of your written complaint, in a good faith effort to resolve the matter,
d) Advise Costa del Tennis in writing, after the expiry of the period referred to in (c) section, in the event that you believe that these discussions are unlikely to lead to resolution,
e) Agree not to resort to the Courts until after the written notice in (d) has been received by Costa del Tennis.
Limitation of Liability, Release and Indemnity
To be eligible to take a Costa del Tennis Trip, travelers must accept these risks and assume full responsibility for any loss, injury, theft, death or damage to them, their family or their dependents arising in connection with their participation, or the participation of their family, in the trips. It is the traveler’s responsibility to have their own insurance appropriate to their needs and the needs of their family or dependents in respect of such loss, injury, death or damage.
Although Costa del Tennis endeavors to choose appropriate independent suppliers to provide services on their vacations, Costa del Tennis has no right to control their operations and therefore makes travel arrangements for the trips on the condition that Costa del Tennis will not be liable for any act or omission of any independent supplier or any unrelated third party. The services provided by independent suppliers are subject to the laws of the place where the services are provided, and any conditions imposed by those suppliers.
The cost of all Costa del Tennis trips is based on travelers agreeing to this Limitation of Liability, Release and Indemnity. In consideration for participating in the trips, travelers agree not to sue Costa del Tennis in respect of, and forever release them from, all liability for economic loss and physical or mental injury, direct or indirect, arising in connection with the trip – including, without limitation, permanent disability and death; any emotional distress; any loss of services, financial support, aid, consortium or companionship; and any damage to or loss of property – in each case even if caused in whole or in part by the conduct, including the negligence, of Costa del Tennis, except where such loss, injury or damage is caused by reckless or fraudulent conduct on the part of Costa del Tennis in which case the traveler retains the right to sue only Costa del tennis in respect of that conduct.
Travelers further agree that they will indemnify and hold Costa del tennis harmless in respect of any claims arising in connection with the trip made by: i) third parties, which arise from the misconduct of the travelers; ii) the traveler’s family members, dependents or heirs, iii) third parties, which the traveler, their estate, their family members, dependents or heirs have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from Costa del Tennis; except where the loss, injury, death or damage is caused by the reckless or fraudulent conduct on the part of Costa del Tennis, or its employees.
Costa del Tennis reserves the right to decline accepting or retaining any traveler whose health or actions in Costa del tennis’s sole judgment impede the operation of a trip or the welfare or enjoyment of fellow travelers. In further consideration for participating in the tour, travelers agree that Costa del Tennis, or their designate, may use any photographic or film records of the vacations for promotional and/or commercial purposes, without any remuneration to the traveler. The traveler agrees to assign to Costa del Tennis all right, title and interest they may have in or to any media in which their name or likeness might be used to Costa del Tennis.
Travelers agree that Costa del Tennis is the trustee of the respective rights of Costa del Tennis under this Limitation of Liability, Release and Indemnity, which will apply to a traveler’s trips with Costa del Tennis, and any transfer of a reservation to another trip, including any pre-trip or post-trip extensions. This Limitation of Liability, Release and Indemnity is binding upon all members of the traveler’s family, dependents, estate, heirs, successors and legal personal representatives. Any claim or dispute arising out of or relating to this Limitation of Liability, Release and Indemnity or its interpretation, the trip, or the traveler’s relationship with Costa del Tennis will be resolved exclusively in the courts. Your reservations or bookings after issuance shall constitute a consent of the above, and an agreement on your part to convey the contents hereof to your travel companions or group members.
Costa del Tennis does not arrange flights or include air fare.
Information we need from you:
The client should call the number that will be given upon reservation 30 minutes or 30 km before reaching the city center of Barcelona.
The apartment staff will not go to the apartments before they receive the call.
Check in time is between 15:00 and 20:00. In case you need to arrive earlier, we will try to accommodate to your needs. We have a locker where you can safely leave your belongings, and visit the city while we finish cleaning the apartment. In any case, we cannot guarantee that the apartment will be ready before 15:00.
We remind you to send us your arrival time at least 1 week prior to your arrival.
Number of Guests
Parties are strictly forbidden.
Access to the Apartments
Some apartments have doors with keys, and others have magnetic cards. Please be careful with the keys:
Thank you for your cooperation!
Stayed in this hotel recently for 3 nights. The woman on reception insisted on payment on arrival. I said I wanted to pay in sterling but she refused and said she would only accept Euros or card...
As the title says, Im sure this hotel was once the pearl of Las Palmas, but it needs some work to get back to that standard. I doubt the rooms have changed that much in this time; for a 5* hotel...
Stayed at the hotel for 4 nights and cannot recommend it. Its an old colonial hotel and appears almost not to have been updated since that age. The dark wooden furniture is completely worn and...
"I had a wonderful experience during my stay at Paguera Tennis Academy. The welcome was warm and the coaches were very friendly and skilled so I learned a lot of tennis during my training sessions. I have already recommended the trip to my tennis friends at the local tennis club at home and I know for sure that several of them are planing the same trip already! Thank you for your efforts and excellent support!"